Refund Policy for Abhishek Educational Services
At Abhishek Educational Services, we strive to provide high-quality educational courses and materials to our customers. We understand that circumstances may arise where you need to request a refund. Please review our refund policy below:
1. Refund Eligibility: Refunds are eligible for courses purchased directly from Abhishek Educational Services through our website www.civilservicesonline.com
2. Refund Period: Refund requests must be submitted within 7 days from the date of purchase to be eligible for consideration. After this period, refunds will not be granted unless otherwise specified by applicable law.
3. Refund Criteria: Refunds may be granted under the following circumstances:
– Course content is materially different from what was advertised.
– Technical issues prevent access to the course content, and our support team is unable to resolve them within a reasonable timeframe.
– Duplicate purchase of the same course.
– Unauthorized purchase made using your payment method.
4. Refund Process: To request a refund, please contact us at abhishekeducationalservices@gmail.com with the following information:
– Your name and email address used for the purchase.
– Order number or transaction ID.
– Reason for the refund request.
– Any supporting documentation or evidence, if applicable.
5. Refund Review: Our team will review your refund request and may require additional information to process it. We reserve the right to deny refund requests that do not meet our refund criteria or are submitted after the refund period.
6. Refund Method: If your refund request is approved, refunds will be issued to the original payment method used for the purchase. Please allow 10 business days for the refund to be processed and reflected in your account.
7. No Partial Refunds: We do not offer partial refunds for courses that have been partially completed or accessed. Refunds are issued for the full purchase price of the course.
8. Changes to Refund Policy: We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
9. Contact Us: If you have any questions or concerns about our refund policy, please contact us at abhishekeducationalservices@gmail.com. We are here to assist you.
Thank you for choosing Abhishek Educational Services for your learning needs.
[Date of last update: April 27, 2024]